Shipping policy

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Thank you for shopping with {{ shop_name }}. This Shipping Policy explains how we process and ship your orders.

Order Processing

Orders are typically processed within a few business days of purchase. Processing times may vary depending on product availability and order volume, especially during peak seasons or new product launches.

Shipping Methods and Delivery Times

We offer shipping to the regions listed at checkout. Estimated delivery times are shown at checkout and may vary based on your location, the shipping method selected, and carrier conditions. Delivery estimates are not guaranteed, and actual delivery times may be longer due to factors outside our control, such as customs processing, weather, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery location, unless otherwise stated in an active promotion.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information whenever available, so you can follow your package's progress.

International Orders

International orders may be subject to customs duties, taxes, or import fees charged by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Lost or Delayed Packages

If your order has not arrived within a reasonable time after the estimated delivery window, please contact us at {{ email }} so we can help investigate with the carrier.

Questions

If you have any questions about this Shipping Policy, please contact us at {{ email }}.